About Cree Land Mini Mart
Cree Land Mini Mart Ltd. (CLMM) is proudly owned by the Piapot First Nation (PFN) operating under the umbrella of the Piapot Development Corporation. CLMM is a full-service gas and convenience store located at 1101 Angus Street in Regina, Saskatchewan and is open 24/7 with full-service gas from 7:00 am to 10:00 pm with window service available at night.
Job Summary:
The Cree Land Manager will report to the Board of Directors or it’s designated. This position is responsible for providing leadership and management, excellent customer service, maximizing sales and profits; ensuring that daily operational procedures are in place and consistently met; training and development of staff; and maintain effective communications with staff, suppliers and leadership. The Manager will be the owner of policies, procedures and customer standards and ensure they are met or exceeded. The position will provide quarterly updates to the Board of Directors or it’s designated on the overall operations and financial health of CLMM.
Responsibilities will include, but not limited to:
1. Leadership and Management
· Draft company standards, guidelines and procedures for CLMM
· Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager, Inventory Manager(s), Accounting and Payroll (2) and Store Operations (2).
· Recruits, hires and trains positive, enthusiastic employees, ensuring excellent customer service.
· Develops, manages and assigns tasks appropriately to ensure the store is clean, adequately stocked, organized and well-kept.
· Maintains a professional and supportive image among subordinates and Board of Directors.
· Schedules employees to the needs of the business to maximize customer service and maintain store image.
· Implements non-discriminatory related management skills while hiring, training, counseling, mentoring, motivating and separating employees.
· Provides regular and predicable onsite attendance.
· Ensure that the store is ready for business, stocked and maintained throughout the day.
2. Customer Service
· Focus on customer service as a top priority by creating strong customer relationships and providing excellent customer service.
· Deal with customer complaints and requests quickly and effectively.
· Address and respond to all customer inquiries in a timely and professional manner.
· Schedule staff to maximize customer service and to fulfill the business needs
· Ensure an enjoyable shopping experience for all customers
3. Maximize Sales and Profits
· Develop business plans for the product segments in order to meet or exceed sales and gross profit goals, as well as understands and manages merchandise margins.
· Protect company assets: maintain and control inventories and report any remedies to any discrepancies found in the sales, inventory or operations of CLMM.
· Analyzes daily sales and expense information and take appropriate action to maximize sales and net profits.
· Monitor gross profit, investigate and address variances and communicate remedy and results in the quarterly reports.
· Oversee the correct cost of all invoices and communicate variances to in the quarterly reports.
· Complete monthly inventories of each business segment.
· Complete regular competitor price checks to protect competitive position.
· Provide quarterly reporting on sales trends and new or requested items.
· Develops positive and professional relationship with all suppliers.
· Monitor inventory levels.
· Safeguards and accounts for all money received and disbursed.
4. Daily Operational Procedures
· Develop all advertising campaigns and a point-of-purchase strategy aimed to prompt last-minute purchases.
· Ensure operating goals are met by monitoring performance, identifying the best merchandising practices, following approved promotions, maintaining operational standards and controls. Take remedial actions through correct ordering, receiving, inspection, handling, labeling, pricing and stock rotation.
· Maintain equipment and fixtures as directed by the manufacturer and supplier.
· Maintain 52-week files and records
5. Training and Development of Staff
· Prepares and documents on-going and timely performance appraisals for all employees, providing proper performance-based feedback, this including 30- and 60-Days check-ins, 90-Days, 12 Months, and ongoing Anniversary check-ins for all staff.
· Trains all employees ensuring that customer service, store image and marketing execution meet best retail practices.
· Trains all employees on safety procedures and promote safety awareness.
· Mentors and trains all employee on cash awareness and expectations to help reduce risk to CLMM.
· Ensures employees complete all required training in a timely manner
Qualifications:
· Bachelor of Administration or equivalent, a combination of education and experience will be considered.
· Minimum five (5) years of Supervisory experience in a store setting.
· Experience in a managing a store and its regular day to day operations.
· Experience working within Indigenous communities and Indigenous people.
· Experience working with a Board of Directors.
· Able to attain and maintain a clear criminal record.
DEADLINE: Friday July 19th, 2024 @ 4:30 PM
If you are interested in applying for this position, please send a cover letter detailing your qualifications with your resume and three current work-related references to: Email: hr@piapotnation.com
ATTENTION: Human Resources Piapot First Nation General Delivery, Zehner SK S0G 1K0
We thank all those that apply, however, only those that are selected for an interview will be contacted. Piapot First Nation relies on The Saskatchewan Human Rights Code to give preference in employment; therefore, please indicate your status on the cover letter.
